Rocco Lamb Resume

Hi my name is Rocco Lamb and I'm an System Administrator/Infrastructure specialist at Michigan State University. I'm an experienced senior technician with over a decade of system administration, deployments, and automation , specializing in IT support following ITIL best practices.

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Experience

System Administrator | Michigan State University Health Information Technology Team | East Lansing, Michigan | September 2011 - Present

Prepared and led colleges though workstation, server, and user domain migrations and administered active directory and created group policies to help automate as much as possible.
Build MEMCM software packages, operating system deployment packages, and deployed to physical and virtual desktop infrastructure.
Deployed Updates/scripts/gpos to mitigate critical vulnerabilities/zero day exploits.
Created PowerShell scripts to automate reports and perform changes to active directory, vmware, file shares, and workstations/server.
Created and deployed custom Windows image though Desktop Refresh Project, computer lab, and managed Change Management process.
Troubleshoot, install, upgrade, configure, and repair computer/server systems and network system components in an enterprise environment.
Operated in HIPAA-compliant, ITIL best practices, and HDI standards environments and led analyst role developing TeamDynamix ITSM tool for enterprise use.

Health College Migration Project | MSU HealthCare/College of Medicine

Deployed new servers and coordinated with other teams to transfer services and applications.
Created duplicate security groups in new domain and utilizing PowerShell to report on file share permissions, deployed new security groups, and populated security groups with the correct users.
Utilized MEMCM to fully automate both machine and user migrations to a new domain, documented process in each stage and created troubleshooting documentation for service desk/field service technicians.

Health College Storage Migration | MSU HealthCare/College of Medicine

Create communications plan and knowledge base articles to announce what users would see, what to expect, and how to troubleshoot.
Coronate with desktop/radiology teams to re-point medical scanners and multi-function printers to new storage location.
Created application to search a user’s profile for any reference to the old location and automate changing that to the new location for a smooth end user transition.

HIT Storage and Compute Upgrade | MSU HealthCare/College of Medicine

Racked and networked Dell Compellent Storage system and configured Compellent and utilizing vmware storage vmotion migrated 300 TB+ of data.
Racked and networked a second Dell Compellent Storage system to replicate critical PACs medical data to meet state and federal requirements.
Racked, networked, and installed esxi on Dell FX2 Blade Servers and configured FX2 and vmotioned 400 servers to new hardware.

Education

General Associate’s Degree | Lansing Community College | Lansing MI | 2011

Certifications

vSphere 6 foundations exam | VMware | 2016
ITIL V3 Foundations | Loyalist Certification Services | 2014

Skills

Hardware: Cisco/Dell/HP (Routers and Firewalls), Dell/HP (Servers/desktops), Ploycom and Cisco (Unified communications), basic and advanced soldering tools

Automations: MEMCM, Adaxes Active Directory management, PowerShell, Power Automate, Chocolatey, Winget, PSAppDeployToolkit, Inedo Otter, Inedo ProGet, Snipe-IT

Operating Systems: Windows server 2022/ 11 Enterprise, Linux (GUI only and limited command line), OS X, Android, iOS

Software: Office 365, DeepFreeze, VMware, Citrix, Imprivata , Wyse Thin Client Device Manager, Centricity Practice Solution, Athena Health Solutions, Remote Desktop, Teamviewer, Desktop info, PRTG Monitoring, Nicepage, ForensIT, Windows Admin Center, Security Onion

Rocco Lamb

Experience

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Education

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